Return Policy

Can I return and exchange items? 

All sales All returned items must be in brand-new condition, unused and with original tags and packaging.
If you are not satisfied with your purchase, you may be eligible for a return or exchange depending on your situation and the type of item you purchased. We reserve the right to charge a handling fee on all items returned for non-quality issues. 

Quality Problem: 
Fashion items with quality issues (including damaged and faulty goods) are eligible for a full refund within 7 days of receiving your order.
 
Wrong Item Shipped:
We will exchange Bellydancing items once we have confirmed that the item sent to you is not the style or color you ordered.
 
Wrong Size:
If you ordered the incorrect size, you can send your garment back to us in exchange for your desired size. You will be responsible for all shipping fees incurred.
 

Customized costumes or Apparel 
We only refund 50% of the item’s total cost on refund or cancellations of customized products at any stage.
For items to be eligible for an exchange or return then merchandise must be returned unused and unworn with tags attached, and in resalable condition with the original packaging. You will receive your refund/exchange after we have received your package and inspected it. We reserve the right to refuse the return or exchange of any items with signs of wear, damage, or removed tags.
Requesting Refunds or Exchanges
Please be ready to provide:

1.
 Order number
2.
 Reason for exchange
3.
 Photographs clearly showing the problem with the item you receive
4.
 Requested replacement item’s name, number ,color and so on 

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